Cookie Policy
Last updated: 22 April 2026
This page explains how Madawa uses cookies and similar browser storage to keep you signed in, remember your preferences, and make features like the cart work. We do not use cookies for advertising or third-party tracking.
What we store
Everything below is strictly necessary for the site to function.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| patientToken | Cookie | Keeps you signed in so the server can authenticate your requests. | 7 days |
| patientAccessToken | Local storage | Short-lived token used by the browser to authorise API calls. | Until logout |
| patientRefreshToken | Local storage | Lets us refresh your session without asking you to log in again. | Until logout |
| madawa_cart_v1 | Local storage | Remembers the items in your cart between visits on this device. | Until cleared |
| theme | Local storage | Remembers your light / dark / system theme preference. | Until cleared |
| madawa_cookie_consent_v1 | Local storage | Records that you have acknowledged this notice so we don't show it again. | Until cleared |
What we do not use
- No advertising or marketing cookies.
- No cross-site tracking.
- No third-party analytics cookies.
Managing cookies
You can clear cookies and site data at any time from your browser's settings. Doing so will sign you out and empty your cart on this device. Because the items above are needed for Madawa to work, turning them off will prevent you from placing orders or staying signed in.
Questions
If anything here is unclear, reach out and we'll be happy to explain.
- Email: support@madawa.com
- Phone: +254 729 815 924
- Address: Nikom Plaza, Avenue Road, Upper Hill, Nairobi, Kenya